Legal
Refund & Cancellation Policy
The honest version: you try the whole product free for 14 days before you pay anything, so the annual subscription is non-refundable once purchased — and you can cancel any time, keeping full read access to your books forever.
Last updated 1 July 2026
This is a plain-language summary and not legal advice. We will update it if our pricing or terms change, and the “Last updated” date above will reflect that.
1. The free trial comes first
Every installation starts with a 14-day free trial in which every feature is unlocked and no card is required. This is the complete product, not a cut-down edition — you are expected to evaluate it fully during the trial before deciding to pay. See the Pricing page for the current annual price.
2. The subscription is non-refundable once purchased
Because the 14-day trial lets you test the entire product on your own books at no cost and with no obligation, the annual subscription is non-refundable once you have paid. We do not offer partial or pro-rated refunds for the unused part of a subscription period.
If a payment was taken in genuine error — for example, you were charged twice for the same licence — email us at support@acronixbooks.com and we will investigate and correct it.
3. Cancelling your subscription
You can cancel at any time by emailing support@acronixbooks.com. When you cancel:
- Your licence runs to the end of the period you have already paid for; it simply does not renew.
- After it expires, Acronix Books switches to read-only — you can still open, search, print and export every voucher and report. It only stops accepting new entries.
- Your books are an encrypted file on your own machine. You are never locked out of your own data, whether you renew or not.
4. Cancelling optional cloud sync
Cloud sync is optional. To stop it or remove the server-side copy of your book:
- Stop syncing — turn cloud sync off in the app. Acronix Books continues to work fully offline, and your local book stays on your machine, encrypted at rest.
- Delete your cloud data — request deletion by emailing support@acronixbooks.com. We will action it and confirm within 1–2 business days. Deleting the cloud copy does not affect the local copy on your own computer.
5. Contact
Any questions about billing, cancellation, or this policy? Email support@acronixbooks.com — we respond within 1–2 business days.